Policies

Redo Policy

Our goal is to always keep our customers happy and pleased with our services. If for any reason you are not in love with your services we want to fix the issue! On the off chance that you are not happy, please contact us within 7 days of your appointment so we can make it right at no additional cost to you!

Loyalty Points

For every dollar you spend it turns into a loyalty point. Every 250 points gives you 5 dollars off a retail purchase.

Level System

Every Service Provider at Genesis Boutique & Salon works on a Level System. The level system accomplishes two main goals. The first is to provide a career path of growth and achievement for our team. The second is to provide several options for your various service needs and beauty budgets. Guests may choose the level that best fits their needs and their budget. The training our team receives is aggressive, consistent, innovative, and in-depth. It starts from the moment they are hired and continues through their entire career with us.

Our No Show Policy

no-show