Terms & Conditions

Refund Policy

If you’re not 100% satisfied, we’re happy to return or exchange lightly used Pureology, Redken, Olaplex, and Mizani products purchased from Genesis. We’ll help you find something you can’t get enough of. All tools can be returned for a full refund within 14 days of purchase if not used and the packaging is still intact. We offer a one-year warranty on any tool.

Note: Manufacturer warranties should be handled directly with the manufacturer.

For your convenience, we keep a variety of samples of our makeup and skincare products. Makeup and skincare sales are final.

All Boutique Items can be returned within 14 days of purchase if not used or worn with tags on!

Privacy Policy

Who we are

Our website address is: https://www.genesisboutiqueandsalon.com/

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Shipping Methods & Rates

Standard USPS Shipping Charges

USPS Priority – Starting at $5.00

Outside of Texas- Additional $3.00 charge.

Shipping Confirmation

Upon check-out, an email will be sent to you with a copy of your order. Once your order has shipped, you will receive an additional email to confirm shipment of your order. The shipping tracking information will be included in that email so that you may check status of the order at your convenience. Should you have any questions about your order status, please contact a Genesis Boutique and Salon Guest Experience Expert at (832) 340-7625.

If the product(s) received do not comply with your order or if the content of the parcel has been damaged, please contact a Genesis Boutique and Salon Guest Experience Expert at (832) 340-7625.