_edited.png)
BOOK YOUR GENESIS APPOINTMENT
Are you a new client or interested in receiving a quote before your appointment? Genesis requires an in person consultation with every New Guest Color, New Extension Guest, New Curly Guest and Speciality Color (like if you're doing something really fun and unique with vivid colors). If you have any additional questions see our FAQ page. Call us today to book your consultation at 832-340-7625, or click book now, select a service and choose consultation, then which service you were interested in!
.png)
.png)
If you have any trouble or questions while booking your desired service or appointment time, please get in touch with us at 832-340-7625 or email genesisgirls@comcast.net for assistance. We usually get in contact with you in a few hours!
Q: What is the genesis Cancellation policy?
A: We require 24 hours notice on any rescheduling or cancellation. Any rescheduling or cancellation within the 24 hour window will result in a 50% charge of the services using the card on file.
Q: What is your Redo Policy?
A: Our goal is to always keep our customers happy and pleased with our services. If for any reason you are not in love with your services we want to fix the issue! On the off chance that you are not happy, please contact us within 7 days of your appointment so we can make it right at no additional cost to you!
Q: What happens if i miss my appointment?
A- No Show, we are sad you missed your appointment . . . since your stylist is unable to fill that spot, we will charge you 50% of the services.
No-show, the second time; we miss you! And our stylists have been waiting . . . 100% of the services will be due.
The first cancellation with less than 24 hours notice, no worries . . . things happen. It’s on us! Any cancellation after that follows the No-Show rules above.
READ ALL OF OUR SALON POLICIES HERE
