Genesis requires 24 hours notice on any rescheduling or cancellation.
Some of our speciality services require more time with your stylist so we want to make sure enough time is set aside for us and for you! Some of these services include Keratin Treatments, Color Corrections, and Perms. We will be in touch to collect a deposit if you booked any of these! Any rescheduling or cancellation within the 24 hour window will result in forfeiture of deposit.
Genesis Boutique and Salon guarantees all of our work. If you are not happy with your results give us a call within 7 days of the original appointment and we will make it right – at no additional cost to you. There are no refunds for services received. Retail may be returned for a full refund within two weeks of purchase.
*Genesis now requires an in person consultation with every new color guest. We will discuss your beauty budget, hair goals, service timing, look at inspiration pictures and answer all of your questions. You will also receive a hair prep kit to take home with you that will help get your hair ready for your color service. The fee for all of this is only $25. If you’re a new color guest choose “consultation w/ gift” when booking below and your stylist will book your color appointment for you during the consultation!
Don’t see the service or time you are looking for? Call us! We can help…